Faq

Cancellation:

We are humans and are very cognizant of life’s curveballs.  We do however crave your indulgence, should you need to reschedule your appointment to please call our office as soon as possible.

Same-day cancellations AFTER 9 AM will be charged a fee of $30.

Missed appointments (no-shows) will be charged a fee of $50.

Please visit contact us page for all your queries . You can also contact us via

Phone:   979 431 5800

Phone:  979 224 1087

Fax:        979 703 1361

Please be sure to specify the reason for your appointment:

You can book online 24/7 or give us a call @ on 979 431 5800 for in clinic visits or 979 224 1087 for Concierge Services during office hours.

Acute appointments are meant to address new problems or worsening of an established problem.

Follow-up appointments are meant to follow up on chronic stable medical problems, medication response, lab and imaging studies, and to refill medications.

Wellness appointments are meant for pediatric/adult annual wellness visits, and sports physicals.

Weight Loss appointment are meant to discuss weight management/dietary regimen/medications.

Suboxone appointments are meant to provide you with assistance in kicking away any opiate addiction you might be struggling with. The goal here is to provide you with a prescription that blocks the effects of opioid medication, including pain relief or feelings of well-being that can lead to opioid abuse.

We all Love our cell phones! Cell phones maybe used in the lobby but be considerate of other patients. Cell phones may not be used in our examination rooms during your care. This will enable us to give you the outstanding and undivided attention you need for your health and wellness.  We do have guest WIFI network for patient use in our lobby.

We will do our best to address your concerns within 24hrs. More urgent medical needs should be addressed by scheduling a same day acute appointment or by visiting a local urgent care or emergency room. During clinic hours, our providers make it their goal to be focused on providing the best possible medical care to the patients in clinic. Thanks for understanding.

We should normally have basic lab tests within 7 days. Results from lab tests obtained one week prior to wellness visits or chronic illness will be discussed during your follow-up/appointment. Also results from imaging studies like CT scan, ultrasound, echocardiograms, MRI, and so on will not be done over the phone.  A follow-up appointment is also needed about a week post procedure.

Mammogram and bone density test results will be sent to you within 2 weeks after the procedure.  Please contact our office with any delays beyond this timeframe.

There must be a face-to-face visit to determine eligibility and obtain prescriptions for home health, physical/occupational/speech, mobility devices and power operated vehicles.